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FAQS

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Simply click on the Account icon at the top right of the screen and select CREATE ACCOUNT. As an account holder, you are entitled to some great monthly offers and extra sizzle in our service.  Our members are the lifeblood of That’s Entertaining and we appreciate your loyalty and custom!

That’s Entertaining sells a wide range of products, books and services for the home, kitchen, outdoor parties and events, special seasonal themes and special offers from our international manufacturing partners. If we have not got it, we probably soon will!

Searching is simple! Click on the magnifying glass icon where it says Search for products, and type in the product type or name. If we stock it, it should show. We do continual updates to our product ranges to keep on top of trending styles and product innovations so, please check often to see our super sizzling offers! Our Stock status will show if it is in stock or on sale.

Visa, Mastercard and Paypal. If you don’t have a Paypal account, they are really simple to set up. We will be adding Stripe and some other payment options in the near future.

Yes, absolutely. We do not store any credit card details and all purchases are processed by the payment service provider such as Mastercard, Visa or Paypal.

When you are viewing the contents in your cart, prior to checkout, there is a box to add your Coupon codes. Simply type in your coupon code and click on APPLY COUPON.

If we have not yet sent your order to you then it is possible to cancel or amend your order. It is best to call us on the number on the website or email us to advise of your requirements.

Of course, shipping and deliveries are directly relevant to the items you select and your location or where you wish to have the item delivered. We fulfil all orders on the same or next working day and for most orders, you will receive delivery within 2 to 3 days. The costs will be clear in the checkout page if there is no information alongside the item in the shop.

Yes, absolutely! We have customers in 56 countries so far, and counting! If it is a gift, please view our gift options such as the inclusion of a personalised gift card with your gift.

For most deliveries, the delivery time is 2 to 3 days, subject to the post or delivery service. For larger items or special requests, simply contact us via the contact page and we will check progress and report to you without delay.

If any items are faulty, sub-standard or not as described, we offer a 100% immediate, no quibble replacement guarantee.

Simply post the item back to us and we will replace it immediately. We will also send a return paid envelope if required.

100% replacement guarantee or, if it is not as described, 100% refund of product and postal costs.

Throughout the website and store there will be pop-ups or forms to sig up for our Newsletters and special offers as well as free book and gift offers. All we ask for is your first name and email address although optionally you might like to share the month and day of your birth so we can remember you on your special day.

Yes we certainly do! If you wish for a gift card or e-gift service, just let us know in the product offer page. Also view our great e-cards available to purchase in the shop. All the artwork is original and unique with great food and cooking themed ideas.

Any questions, support or information requirements. Please reach out to our support team on support@ThatsEntertaining.com and we will be back to you in a flash! No question is too small and no request is too large for us to help you with.

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